Q: Are you a trading company or a factory?

A: We are manufacturers. We have our own showroom. You are warmly welcomed to visit us.

Q: Can you accept OEM or ODM?

A: Yes, we can accept OEM and ODM orders. We have a professional development team ready to design new items for you.

Q: Can I order samples? Are they free of charge?

A: Yes, we do accept sample orders for certain customers. Sample fees are required, and we will deduct the sample fee from your bulk order later.

Q: What is the lead time?

A: The lead time is usually 30-45 days after the deposit has been received.

Q: What's the payment term?

A: The payment term is T/T.

Q: Can I demand compensation if defects are found on the product? A: We promise to replace any faulty products as long as you send photos. Our quality control staff inspects all products during the manufacturing process to ensure they pass our quality standards. Any faulty product resulting from problems during the production process will be replaced. If you receive any item from us that is faulty, incorrect, or damaged, please contact us and send us your pictures as soon as possible. We will endeavor to understand the cause and offer a solution.